Rachel Lambert-Forsyth, Class of 2003

Rachel studied Biology, Chemistry, Psychology and Theatre Studies at Hills Road between 2001 and 2003, and shares her insights from over 17 years’ experience in the professional body and membership sector.

What aspects of your time at Hills Road helped shape your leadership approach and professional values?

Being part of a hockey team has been a central pillar to my life and my time at Hills was no different. We were highly competitive, winning most matches and competing in County tournaments, and the Millennium Games. Sports teaches resilience, teamwork, grit, and the importance of enjoying the moment – whether winning or losing. Those lessons have shaped my leadership style.

You’ve guided major organisations through transformation and challenge. What has mattered most in leading teams through uncertainty?

Humanity and honesty. Change is difficult, even when people agree with it. I’ve learnt that being open about my own worries has made me a more human leader and encourages others to share their concerns. This creates space to reconnect with the purpose behind the change, focus on the future and help everyone see their role in it.

You’ve spent much of your career in the membership and professional body sector. What draws you to this sector?

I love learning, and being surrounded by experts is a source of inspiration. Membership bodies are also vital for developing the next generation of talent. It’s incredibly rewarding to play a small part in someone else’s success through the opportunities we provide.

Which achievements stand out as defining moments in your career?

Keeping the British Pharmacological Society moving during the pandemic. I joined in March 2020 and the next 18 months were a wild ride! I am proud we kept everyone safe, while also contributing to public understanding through our work on medicine regulation, clinical trials, and vaccine development. It was an extraordinary leadership experience.

What advice would you give to Hills Road students aspiring to leadership roles?

Be brave – reach out, network, and ask questions. I love it when I can share my insights and experiences with potential future leaders.

Take opportunities – career paths are rarely straightforward but unexpected routes can be the most rewarding.

Be yourself – authenticity matters. I once tried to model others’ leadership styles, but the best results came when I embraced my own compassionate style. You can be empathetic while making tough decisions. Honest leadership is impactful.

Rachel Lambert-Forsyth